Check out this recently published article about Leland Pace, CPA in the Las Vegas Review Journal

NEVADAN AT WORK: Something fishy going on? Not with this accountant

INSIDE Public Accounting is a subscription based monthly newsletter that examines trends and highlights the best practices of firms that have a passion for serving their client’s needs. Their annual benchmarking report,  and “Best of the Best” distinction some firms achieve, sets the gold standard for firms who want to provide the very best for their clients.

Published by www.accountingweb.com 2/18/10

“We’re mad as hell and not going to take it anymore! We want the world to know we are not just standing by, waiting for the economy to jump-start itself.” (more…)

Yes, the passionate accountant does exist! Hear Edi Osborne, chief executive of consulting firm Mentor Plus, talk about her brain child, www.thepassionateaccountant.com, a new Web site for accountants to share their success stories.

click here to listen to the podcast hosted by Web CPA 2/19/10

Published by www.accountingweb.com

Take the Passionate Accountant Quiz

How to find new success by shifting your firm’s focus from service-centric silos to client-centric goal-setting.

by Rick Telberg, Editor CPA Trendlines

Most accounting firms believe they provide pretty good client service. And most of them are probably right.

But there are other firms that strive to deliver more than just satisfactory service. They are seeking to go a step further, something beyond merely satisfying clients, something akin to wowing clients. Perhaps they know what Bain & Co. consultant Fred Reichheld discovered in 1995: Even among clients who say they are perfectly “satisfied,” half will change providers anyway. Clearly, customer satisfaction is not enough. Something more is needed. (more…)

Published by www.accountingweb.com

Dear Potential Accountant,

I think it’s great that you ride a Harley, raise chickens, enjoy food and wine, skydive, or volunteer at a homeless shelter. All of those things make you a more human, well-rounded, and interesting person to spend time with. I get how hard it must be to break away from the old stereotype of green eye shades and pocket protectors.

To that end, if your firm is one of those that has personal bios on your Web site that highlight the humanness of your partners and team members, good for you! Again, all this makes you and your firm more interesting and less one-dimensional. Plus, it gives me a chance to get to know others on your team and tells me your team is important to you – like mine is to me.

But what I really want to know is if you’re just as interested as you are interesting? (more…)